Skip to content

Cancellation Policy

Applies to consumers within the meaning of § 13 BGB.

Seller and Contracting Party

Paid premium access is sold via Lemon Squeezy (Lemon Squeezy, LLC) as the merchant of record. The contracting party for the purchase and the addressee of a withdrawal is therefore Lemon Squeezy, not the operator of the Library. The authoritative cancellation policy is the one Lemon Squeezy provides during the order process and in the order confirmation. The following notice additionally informs you about your statutory rights.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform the seller Lemon Squeezy (Lemon Squeezy, LLC, contact via the order process or support@lemonsqueezy.com) of your decision to withdraw from this contract by means of a clear statement (for example a letter sent by post or an email). You may use the model withdrawal form below for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your notice concerning the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

A note first: in the statutory model text below, “we” refers to the seller, that is Lemon Squeezy, LLC as merchant of record, not to the operator of the Library.

If you withdraw from this contract, we must repay all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal from this contract. For this repayment we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this repayment.

Who is meant by “we”?

The notice above follows the statutory model text. “We” there refers to the seller, meaning Lemon Squeezy, LLC as merchant of record. Address your withdrawal to Lemon Squeezy, either via the address in your order confirmation or through their support. Feel free to write to info@systrastudios.de in parallel, we then remove access once the refund is settled.

We collect the express consent to immediate performance before checkout: without the confirmation ticked, no purchase is started. The time of consent is documented on the order.

Early Expiry of the Right of Withdrawal

For a contract for the supply of digital content not stored on a physical medium (for example access to components, code, and resources), the right of withdrawal expires once we have begun to perform the contract after you have

1. expressly agreed that we may begin performing the contract before the withdrawal period expires, and
2. confirmed your awareness that, through your consent, you lose your right of withdrawal once performance of the contract begins.

Model Withdrawal Form

If you wish to withdraw from the contract, you can fill in this form and send it back to us:

To: Lemon Squeezy, LLC (seller), contact via the order process or support@lemonsqueezy.com

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following service:

Ordered on (*) / received on (*): ______________
Name of the consumer: ______________
Address of the consumer: ______________
Date and signature (only for notice on paper): ______________

(*) Delete as appropriate.