Five steps, always the same five, whatever the job is. The last one never sends anything. It puts the work in front of a person.
Read the enquiry
14 line items, delivery to one address
Match the price list
12 matched, 2 need a substitute
Check stock
All but one item on the shelf
Assemble the quote
Draft at 8,412 EUR, net 30
Hand to a person
Two substitutes flagged for approval
Nothing left the building. Everything above is a draft until someone says yes.